Terms and Conditions
Welcome to Tristan Explores! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Use of Our Website
By using our website, you agree to use the services for lawful purposes only. You must not engage in any activities that may harm, disrupt, or interfere with the functionality of our website or our business operations.
2. Products and Services
Tristan Explores offers a range of outdoor gear and tech products for sale. All product descriptions, images, and prices are provided as accurately as possible, though there may be occasional discrepancies. We reserve the right to change product information, prices, or discontinue products at our discretion.
3. Payment Method
Cash on Delivery (COD) is the only available payment method for orders placed through our website. No other payment methods, such as credit cards or online payment systems, are accepted. Upon delivery of your order, you will be required to pay in cash. Please ensure that you have the exact amount, as our delivery personnel may not carry change.
4. Order Processing and Delivery
- Orders will be processed after receiving your request on our website.
- Once your order is confirmed, we will prepare it for delivery.
- Delivery times may vary based on your location and availability of products.
- We are not responsible for delays caused by third-party shipping or delivery services.
- Please ensure that the shipping address you provide is accurate to avoid delivery issues.
5. Returns and Refunds
Due to the nature of our payment method (Cash on Delivery), we do not process refunds through online payment systems. If you wish to return a product, please contact us within [X] days of receiving your order. Returns are subject to our return policy, which includes the following conditions:
- The product must be in its original condition and packaging.
- You are responsible for the cost of return shipping unless the product is defective.
6. Account Registration
If you choose to create an account with us, you agree to provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account login credentials. Any activity that occurs under your account is your responsibility.
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Intellectual Property
All content on our website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of Tristan Explores and is protected by copyright laws. You may not use, reproduce, or distribute any content without prior written consent from Tristan Explores.
9. Limitation of Liability
Tristan Explores is not responsible for any direct, indirect, incidental, or consequential damages that arise from the use of our products or services. Our liability is limited to the maximum extent permitted by applicable law.
10. Indemnification
You agree to indemnify and hold harmless Tristan Explores, its affiliates, and its employees from any claims, damages, or losses arising from your use of the website or any violation of these Terms.
11. Changes to Terms and Conditions
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website after such changes, you accept the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at: [email protected].